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HelperVIP Frequently Asked Questions

How can we help you?

Frequently Asked Questions

If you're question is not in this list, do not hesitate to contact us.

How reliable is the information I receive?
Your request goes through a multilevel system, on each level the answers are checked and improved. We can confidently say that the information you get is as good as it could be.
Would I be communicating with one agent?
Depending on your subscription, it can be either one agent or multiple agents. Either way, your privacy is well protected.
How do you recruit agents?
It is a tough question, there are many criterias that we look for, the most important one is the high IQ. We know that smart people can find the answers to anything, and that's exactly what we want between your hands. However, as we mentioned, other criterias are important as well.
Can You send me the answers/tasks to my email?
Of course, if email is a communication channel you chose, then the answers/tasks can be sent to your email (keep in mind that multi-agents plan allow up to 3 communication channels, single agent allows only 1 communication channel).
How do I pay?
We charge you yearly or monthy, based on the option you choose. The payment are collected automatically via a third party payment platform stripe.
What tasks can you do?
Our agents can execute any kind of tasks: from personal tasks to professional tasks, however make sure to choose the right subscription. Our Single Agent package can be only used for personal needs, our multi-agents package can be used for either personal or professional needs.
How does the affiliate program work?
Our approach to this is very simple, straightforward and transparent. We offer a 10% discount code for specific websites, media properties or content channels. When this discount code is used by one of your audience, an equivalent 10% is paid to you (payout done after 3rd client). Our coupon code can only be used by you on your media properties, it can not be distributed to 3rd party coupon sites. To start this cooperation, please contact us.
Will the communication be only by text?
No, you can send your requested in text or audio message (even video message if you want). The replies you get from our agents will depend on your request, can contain images, audio, videoa, pdf, excel files, etc.
How is my privacy protected?
We have a multi-level system, with only the upper level having general information about you as a customer, that however does not include personal details. We also do not keep any traces of requests, unless they are required for other tasks. This allows us to offer you the best service possible, all while protecting your data and requests from being accessed by anyone.
How can I contact you to get the assistance?
When you subscribe to our service, you will be able to choose one among several communication channels available. Some of our subscriptions, offer even the possibility to communicate with us through multiple communication channels.
Do you accept bitcoin or cryptocurrency?
We do accept payment in bitcoin and cryptocurrency, however only possible for the yearly plans (there will also be a 12% payment processing fee, and no possibility to refund due to fluctuations in crypto prices).