Policy

Policy

Terms of Use

1. Acceptance of Terms

By accessing or using our virtual assistance service, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this service.

2. Description of Service

Our virtual assistance service provides online virtual assistance. We reserve the right to modify or discontinue the service (or any part thereof) at any time without notice.

3. User Account

In order to access this service, you are required to have a subscription and provide a communication channel. You are responsible for maintaining the confidentiality of your communication with our service that occur under your communication channel account.

4. User Conduct

When using our service, you agree not to:

  • Violate any applicable laws or regulations;
  • Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;
  • Interfere with or disrupt the service or servers or networks connected to the service;
  • Attempt to gain unauthorized access to any portion of the service, accounts, or systems;
  • Engage in any conduct that restricts or inhibits any other user from using or enjoying the service;
  • Use the service for any illegal or unauthorized purpose;
  • Modify, adapt, or hack the service;
  • Upload, post, transmit, or otherwise make available any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable.
  • Share online or on social media, fully or partially any content provided by our agents;

5. Intellectual Property Rights

All content included as part of the service, such as text, graphics, logos, images, videos, and software, is the property of [HelperVIP] or its content suppliers and is protected by copyright and other laws that protect intellectual property and proprietary rights.

6. Limitation of Liability

In no event shall [HelperVIP] be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • The use or inability to use the service;
  • Unauthorized access to or alteration of your transmissions or data;
  • Any other matter relating to the service.

7. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of [Poland], without regard to its conflict of law provisions.

Privacy Policy

[HelperVIP] ("we," "us," or "our") operates the HelperVip.com website (the "Service").

1. Information We Collect

We may collect personal information from you when you use our Service, including but not limited to:

  • Contact information such as name, email address, phone number;
  • Payment information;
  • Information you provide when communicating with us;
  • Usage data, such as interactions with the Service.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing and maintaining the Service;
  • Processing payments;
  • Communicating with you;
  • Improving our services;
  • Responding to customer inquiries and support requests;
  • Conducting research and analysis.

3. Information Sharing

We may share your personal information with third-party service providers that assist us in providing and improving our Service. We may also disclose your information in response to a legal request or to comply with applicable laws and regulations.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

You may choose not to provide certain personal information, but this may limit your ability to use certain features of the Service.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We may not notify you of any changes to the Privacy Policy on this page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us.

Cookie Policy

This website uses cookies to improve user experience. By using our website, you consent to all cookies in accordance with our Cookie Policy.

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the owners of the site.

2. How We Use Cookies

We use cookies for the following purposes:

  • To provide functionality such as remembering your preferences;
  • To analyze how users interact with our website and to improve our services;
  • To provide personalized content and targeted advertising.

3. Types of Cookies We Use

We use both session and persistent cookies on our website. Session cookies are temporary and are deleted when you close your browser, while persistent cookies remain on your device for a longer period of time.

4. Your Choices Regarding Cookies

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your device and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

5. Changes to This Cookie Policy

We may update our Cookie Policy from time to time. We will notify you of any changes by posting the new Cookie Policy on this page.

6. Contact Us

If you have any questions about our Cookie Policy, please contact us.